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#Netflix closed caption keep turning on apple tv how to
#Netflix closed caption keep turning on apple tv movie

If the captions keep turning on after you’ve disabled them, the problem may not be in Netflix itself. Now, when Closed Caption is unselected, you shouldn’t be seeing captions anymore.

When the Menu opens, click on Closed Caption to unselect it, using the Select button.

Press the Menu button on your remote control.

You can now launch Netflix and play the video you’d like to watch.

Click on Accessibility and turn on Accessibility Menu.

Hopefully, captions won’t appear anymore and you’ll be able to enjoy watching videos.įinally, if you’re watching Netflix on Apple TV, here’s what you have to do: Scroll down and select the last option which says “Off”.

In the Subtitles section, you’ll see different options.

Select Audio and Subtitles section by pressing the A button on the controller.

On the left side of the screen, you’ll see the Information screen.

If you’re watching Netflix through your Xbox app, the process might be slightly different. Turn Off Captions in the Netflix Xbox App

#Netflix closed caption keep turning on apple tv movie

That’s it! The caption shouldn’t appear anymore and you’ll be able to continue watching your favorite movie or TV show without any distractions.

You’ll now see all subtitle and caption options.

Now, tap on the icon in the top right corner that looks like a speech bubble with dots inside it.

Open the app and play the video you’d like to watch.

If you’re watching Netflix through the app on your iPad, iPhone, or Android, the process is pretty much the same. There you have it! You shouldn’t be seeing captions anymore. Scroll down and select the last option which simply says “Off”.

In the Subtitles section, you’ll see different subtitles and captions.

You’ve now opened the Audio and Subtitles settings.When different icons appear, click on the one that looks like a speech bubble with dots inside of it.

#Netflix closed caption keep turning on apple tv how to

If you’re watching Netflix through the website on a portable device, here’s how to turn off the captions:

You can recognize them by the CC sign in the bracket next to the language. They’re included in the Subtitles section. Turn Off Captions on the Netflix Websiteīefore starting, we just want to remind you that captions don’t usually have their own section. Keep reading to learn how to disable captions on any device you may be using. For that reason, you might want to get rid of them. Moreover, they can be somewhat irritating. Please note that this contact information is for closed captioning inquiries only.That said, if you’re watching content in English and the actors are shouting or talking ten to the dozen, captions can sometimes be superfluous. You may also contact us by phone at 81, by mail at 2300 West Riverside Drive, Burbank, CA 91506, or by fax at 81. Swipe up on the remote touch surface to close the Accessibility Menuįor any issues regarding closed captioning, the best way to contact us is to use our online form to submit a ticket or select the email option below.Īlternatively, you can contact David Mayernik, Client Relations Manager, DTCI, at Please include "Closed Captioning" in the subject of your email.A check mark will appear next to your language of choice.Swipe down on the remote touch surface to make your subtitle language selection.Swipe right on the remote touch surface to highlight the Subtitles section.Swipe down on the remote touch surface to open the Accessibility Menu.To access the Accessibility Menu while streaming on the ABC app: Select Closed Captions + SDH to turn them on and off.From the Apple TV home page, select Settings.Closed captioning (CC) is available for most, if not all, on-demand content and live programming from ABC.įollow the steps below to turn CC on or off from your device settings: